FAQ's ・ Return Policy
Frequently-Asked Questions (FAQs)
Who is YEAH LiGHTS?
Great question - Allow us to introduce ourselves on our About Us page! Nice to meet you!
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Is YEAH LiGHTS a distributor of Lumica products?
Yes, we are a distributor of Lumica products! We buy from and work directly with Lumica to bring you their globally-renowned products.
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I want to try a product before I buy it.
We cannot offer to send out samples of products upon request, but you may wish to attend an in-person event where we are selling at to see the products for yourself. Check our social media links below for updates on where we'll be!
Return Policy
Penlights: We accept refund and exchange requests for products that do not function on arrival.
Glowsticks / Single-use products cannot be returned once a delivery has been confirmed.
Pre-Order Products: Please read pre-order pages carefully to understand each pre-order's return policies as they may differ between "special purchase ・ limited quantity" and "made-to-order" products.
All Other Products: Please refer to product page for individual return policies.